Showing posts with label SymCredit. Show all posts
Showing posts with label SymCredit. Show all posts

Sunday, August 14, 2016

Building Your P2P Consumer Loan Portfolio

The Sym Philosphy on Consumer Loan Selection
by Michael Sonenshine

Welcome to my P2P lending blog!  When my colleagues asked me to begin writing a P2P blog my first instinct was to refuse.  Volumes have already been written on the subject and an ever growing number of people are devoting their careers to following the P2P lending industry.  I am reminded of the California gold rush and I find no small irony in the fact that the two largest P2P lenders in the world today - Prosper and Lending Club, were founded in California.

But having managed a P2P Fund over the past two year and having reviewied dozends of platforms for potential investment I think now there is far more to say than has been said. P2P platforms come in all shapes and sizes.

One way to classify P2P platforms is by whether the platforms focus on consumer loans or business loans. Consumers as a group behave differently than businesses as a group. Here are some of the rules when I look at consumer-based P2P platforms :

1. The risk/reward curve flattens, perhaps even turns downward.  What does this mean in practice? It means there's no real good reason to select pools of higher risk class D and E loans.  You get no real pickup in yield but the likelihood of default dramatically increases.

2. High quality ranking (i.e. A), does not necessarily mean most likely to repay.  In practice, the default rates I've observed with my "A" quality loans has been actually higher than in my "B" quality loans.

3. Watch the DTI - Debt to income ratio is an important item.  It measures the amount of the consumer's monthly debt payment to the consumer's monthly income. The higher the DTI, the lower the consumer's disposable income, and the greater is the liklihood that the conusmer will have difficulty with loan installments.

4. Short term doesn't necessarily mean lower risk - On the one hand, it's true that more things can go wrong in the long run than in the short run.  On the other hand, all else equal, the consumer borrower with a five year term will have a lower DTI than a consumer borrowing with a three year DTI.

5. Jobs matter - Certain types of jobs are inherently more stable and more secure than other types of jobs. For example, civil servants, university professors, police officers, fire fighters, accountants, doctors, lawyers and medical technicians have either highly specific skill sets or benefit from built-in job security.

6. Don't judge a book by its cover.  For example, many "A" loans are actually "B" loans, but due to the platform credit scoring system are graded "A."  At the same time, many "D", "E" or "F" actually have better credit fundamentals than the grade indicates.  They are bargains.  They offer a relatively high rate of interest, coupled with a relatively low probability of default.

7. Platform lending criteria are extremely important. The story of Prosper and Lending Club reminds me of the Charles Dickens' Tale of Two Cities.  Both platforms started at about the same time.  However, in the early years Prosper had a consistently poor lending model.  Investors experienced poor returns and returns that were not consistent with the rated credit quality.  Lending Club in contrast, delivered solid returns.  In recent years Prosper has signficantly improved its credit process.  How you do you judge a platform's lending criteria?  Firstly, you have to look at the returns over time.  This is why I almost never invest in platforms with a short operating history.  Secondly you have to ask questions of platform management and read the platform materials carefully.  Quality platforms will disclose their credit statistics transparently and will document their credit procedures.

8. Pay attention to credit history. Platforms should report credit bureau information on the conusmer borrowers.  You can see history of missed payments (delinquencies) and in the US, "public filings," meaning that the consumer had filed for bankruptcy and debt relief.  One school of thought is that the conusmer has learned a hard lesson and going forward will manage credit much better.  This is in part why E and F loans can perform better.  Many of the conusmers in this category understand well the need to improve their credit scores.  On the other hand, many of these consumers have unstable credit profiles.  I tend to avoid the lower ranking loans and I almost never buy loans when I see more than 1 or 2 delinquencies in the last 10 years.

9. It's a numbers game. The conusmer loan business is driven mainly by statistics.  Lenders have a limited set of information and they use highly automated processes.  Credit decisions are made by computers based on statistical banking models.  Every lender expects there will be a certain number of bad loans in each portfolio.  The key to success is that the lender is receiving a rate of interest that compensatest for the defaults.  So for example, each borrower pays 10%.  Each year 2 of each 100 loans goes bad (i.e. a 2% default rate).  Using simple math, the lender generates 8% per annum return. The important thing is that the lender should have a widely diversified portfolio so the lender's return is driven not by the performance of individual consumers, but by the statistics of the overall pool.  The more loans that are in the pool, the better. For this reason many platforms enable investors to take advantage of automated filtering tools that basically enable investors to simply "buy the index."

Peer to peer loans available on quality platforms such as Lending Club and Prosper enable many investors to gain access to an asset class that over many years has served banks well. The key risk for investors is that the P2P platform changes its credit processes over time and fails to deliver returns consistent with the estimated risk level.  Pay close attention to platform performance, diversify your portfolio.  Spread your investments among several platforms.  Or better still - find a good P2P fund.  More and more of them are coming to market all the time.

Note:  Your money is at risk whenever you invest in P2P loans, so invest carefully ask questions and invest only what you can afford to lose.  Returns from P2P loan pools may vary widely over time, depending on macro economic conditions. 

Feel free to e-mail msonenshine@symfoniecapital.com if you have questions or concerns. Visit our Symvest and SymCredit sites!

Borrower Selection - Why We Listed Tamsin


At SymCredit Peer to Peer Lending is lending the old-fashioned way.  Our P2P lending platform is like a small town community bank. We list loans on the platform for two reasons. We believe in the businesses and we believe in the people behind the businesses.
 
Our P2P platform is running and has real borrowers and real stories to tell.  I hope the stories I tell here can encourage good lending practices at other platforms and give P2P investors more insight on how to select investments.   I welcome comments and suggestions, so please write to me at msonenshine@symfoniecapital.com.

Case Study - Tamsin

Last year Marcus O'Neil, co-owner of Tamsin, approached me and presented Tamsin to me as a potential investment for the Symfonie Angel Fund. He told me the story of how he and how wife Lenka O'Neil developed an internet clothing business that had a growing base of customers.  He wanted to find extra capital to continue growing the business.

As I listened to Marcus I became convinced that his business would be an ideal candidate for a peer to peer loan.  Marcus left my office that day with more questions than answers.  He's a careful fellow and doesn't jump to conclusions.  This is something I especially appreciate as a creditor.  I want to invest in businesses that are run by practical people who put serious thought into their businesses.

Over the next few months I got to know Marcus and Tamsin better.  We collected the usual financial data - balance sheet and income statements.  We looked at the Tamsin website.  We looked at the order flow and the the customer traffic.  We collected personal credit histories of Marcus and Lenka.  Here's what we learned:

1. Tamsin is the brain-child of soft spoken Lenka.  She studied fashion in London. She worked for several years at Burberry's as a merchandiser.  There she learned how to understand the needs of Burberry's customers, identify products the company could sell and negotiate purchase terms that left a margin in Burberry's pocket.

2. Tamsin is a family business.  The family lives the business and the business feeds the family.  This is a double-edged sword, but fundamentally it means the owners and the management care about the business and want to make it succeed.

3. Tamsin has found a profitable and growing niche in the on-line clothing market.  An increasingly prosperous community of women visit London, find clothing they like at good prices on the high street.  Upon return to the Czech Republic and Slovakia they find it difficult to buy such clothing in the local market. Few of the British retailers service the on-line market and provide good delivery and return policies.  Getting the goods here takes a long time.  Returning merchandise that doesn't fit will or is defective takes a long time.  There isn't much flexibility around delivery either. Many consumers prefer to pickup the goods at a local fulfillment center that offers more flexibility than having to sit at home and wait for delivery.

4. Tamsin has a flexible and dynamic business model.  Lenka scours the UK market for clothing that would appeal to her customers.  When she finds interesting items she posts them on the website.  After her customers order the merchandise Tamsin buys the items.  Marcus manages the logistics of getting the clothing from the UK delivered to the Czech Republic where a local logistics partner handles final delivery.

5. Marcus and Lenka invested heavily in technology.  They hired a smart IT specialist, Michal Dolezal, who codes the website and develops the commercial tools. Michal has 18 years of experience and owns some equity in the business. This is no easy feat.  Tamsin have more than 6,000 SKUs on their website and this list is continually changing.

6. Tamsin found its market.  Over the last year the number of unique visitors to its website has doubled, from 33,000 monthly, to more than 60,000 monthly.  Orders have increased from 150 monthly to 630 monthly.  The increased conversion rate is means Tamsin is turning more of its visitors into paying customers.  Sales have tripled, from 360,000 CZK (about 13,000 EUR) per month to more than 1,000,000 CZK  (about 40,000 EUR) per month.

7. The business has plenty of growth opportunity.  Research suggests that in the Czech Republic 81% of internet users have used on-line shopping, compared to just 59% elsewhere in Central Europe. Electronics is the most popular, followed by clothing and cosmetics. Many users wish to avoid giving their credit card details on-line.  Tamsin and many other on-line retailers in Central Europe offer merchandise Cash on Delivery.  Many international retailers don't offer cash on delivery service, yet cash on delivery can represent upto 40% of sales, according to industry research.

8. Tamsin can expand across product lines as well as across markets. They recently added men's clothing to the website and are looking at opportunities to add children's clothing.  Smart move! Women browsing the website can find clothing not only for themselves but also for their partners and their children.  Tamsin are investigating the possibility of expanding the site services into Hungary and Poland, where their research indicates they can find a similar customer base. No firm decision has been made yet. Marcus told me last year that cross border expansion was an objective.  However, he needs to ensure he can setup a logistics infrastructure to support the business and of course, the website needs to be translated.  Marcus wants to ensure the business is on a stable footing in the Czech Republic and Slovakia before he goes into new countries. Marcus seems to share my view that  adding men's and children's lines to the website is less capital intensive and can generate income faster launching in a new country.

9. Numbers and cash flow complete the story.  Sales have risen to nearly 1.5 mn CZK (EUR 60,000) per month.  Tamsin reported nearly EUR 18,000 in profits in the Czech Republic last year and a further GBP 17,000 in the UK.  The business is clearly profitable. The major IT development of building and deploying the website is complete, so the largest fixed costs already absorbed.  The next level of cost is incremental - translation of the website and addition of more product lines.  There is practically no long term debt in the business.  The company was funded largely from equity capital and shareholder loans from Marcus and Lenka.

10. A P2P loan supports business expansion.  The rapid growth of the business means more working capital is required to support sales in process.  Many retailers require an inventory of goods on the shelf.  Tamsin requires little in terms of goods on the shelf but still must finance the payment cycle.  Customers order goods, Tamsin purchases the goods and delivers them, Tamsin then collects the cash.  Last year the sales base was nearly EUR 12,500 per month.  This year the sales base is over EUR 60,000 per month. 

11. Tamins' working capital need is counter cyclical.  If sales decline Tamsin needs less cash to support the sales cycle so their cash so working capital would be freed up. Contrast that with traditional bricks and mortar retailers, where a decline in sales creates an inventory overhang and makes stock replenishment more difficult.

12. The debt is sustainable. With profits of nearly EUR 40,000 annually, Tamsin should have more than enough free cash to pay interest and amortise down the P2P loan we designed for them, which has a five year term.

Incidentally, I made a point above of describing Lenka as being soft spoken.  Upon meeting Lenka I was reminded of  Good to Great ,written by James Collins.  It's a wonderful read.  Collins finds a common thread among the leaders who developed great companies.  The truly great people among us are high on performance, low on ego.  This doesn't mean they have no self-confidence.  On the contrary, their self-confidence is strong enough that they really feel no need to draw attention to themselves. In the words of Collins:

“The good-to-great leaders never wanted to become larger-than-life heroes. They never aspired to be put on a pedestal or become unreachable icons. They were seemingly ordinary people quietly producing extraordinary results.”

As with any investment, there is no guarantee of success.  We encourage investors in P2P loans to diversify their portfolios and invest no more into any particular loan than they would be willing to lose. We hope to be able to report in the coming months and years good results from companies on our platform such as Tamsin.

Special thanks to Marcus, Lenka and Michal for their inspiration.

Questions?  Comments?  e-mail me at msonenshine@symfoniecapital.com

Thursday, December 3, 2015

My P2P Loan Report Card

Two years after I made my first P2P investments the results I am generating are generally better than I initially expected.  The best returns I have generated are on Lending Club and Prosper..  Generally my performance is in line or better than the returns report by the various platforms.

 Nearly Two Years of Monthly Results 

It's now been two years since I made the first P2P investments for Symfonie Capital.  I dare say that makes our boutique Symfonie Lending Fund a verteran within the unverse of funds available to most investors.

Like many investors I approached this asset class with caution.  I was sceptical.  It's still early days, but I am officially moving my outlook on P2P lending from sceptical to cautiously optimistic.

I invested the fund initially into three platforms - Lending Club (US), Prosper (US) and Funding Circle (UK).  I added a fourth platform  - Bondora (Estonia).  However, the allocation was quite small and I was not satisfied with the intial results. They look great on paper and impressive on Bondora's website.  But I remain sceptical and hope that time will prove me wrong.

Put Statistics into Context

It's important to stress the difficulty of statistical comparisons.  Platforms report results in various ways and no two platforms use identical calculation methodologies.  Common presentation in the US is presentation of "seasoned" loans, meaning loans outstanding for more than 10 months, when default rates generally start rising.  Many platforms annualise the figures.  Actual performance can differ significantly from extrapolated or annualsed results.  The way platforms report and manage problem loan also influences performance reporting.

Lending Club - My Star Peformer

I've said many times in my periodic fund updates that Lending Club is arguably one of the most solid and reliable P2P platforms.  One of the most important criteria we have when we select a P2P platform is that we can be confident that loans will peform in a way that is consistent with their classification.  The loans I buy perform in line with or better than the overall performance Lending Club indicates can be expected given their risk rating.

I'm a portfolio manager.  I don't like surprises.  If I buy loans rated class A and I get the loss rates I would expect from class B, C or D, I feel like I went to the grocery store and bought sour milk.  At Lending Club, so far the milk has been fresh and tasty.

At Lending Club our porfolio is heavily concentrated around the B and C, modest risk loans, which we believe offer the best risk/reward ratio. 

According to Lending Club seasoned loan portfolios are generating returns annually beteween approximately 5.4% and 9.4%.  Thus far it looks like the Symfonie portfolio is producing results at the higher end of the range.  We  our among the outpeformers!   

Symfonie Lending Fund - Returns from Lending Club Loans


2014 2015 9M
Pre-charge off return 12.2% 7.7%
After charge-off return 12.2% 6.3%

Funding Circle UK - Wide Selection of Business Loans

We began investing in Funding Circle after we setup our Lending Club and Prosper portfolios.  We started with a small, relatively undiversified portfolio.  As luck would have it, one of the first loans we selected, a distributor of bottled water, defaulted just four months after taking the loan.  We lost 3% of our investment.  The overall impact on the Fund was neglible. 

Since that time we've diversified our portfolio significantly into more than 400 loans.  Generally speaking we select the higher quality range  - categories B and C that offer gross returns of 9-10% and net returns around 5% - 7%.

A second part of our strategy is to focus on secondary market loans.  Funding Circle provides liquidity by enabling investors the possibility to sell their loans.  This enables us to put money to work more quickly and select businesses that have demonstrably made timely payments. 

According to Funding Circle, nearly 50% of investors generate returns of 5%-7% annually. About 20% of investors manage to get as high as 8% and a few less fortunate wind up with as little as 4%. We seems to be about par for the course - nothing to get excited about, but nothing to be ashamed of either.

Symfonie Lending Fund - Returns from Funding Circle Loans


2014 2015 9M
Pre-charge off return 9.4% 7.1%
After charge-off return 3.8% 4.0%

 Bondora - the Jury is Still Out

Our performance at Bondora looks stunning at first glance - 19% in 2014 and 14% year to date.  Peel the onion a bit more and I am not so sure about that, however.

We invested an almost negligible part of of our portfolio at the start of 2014.  At the time the holding was less than 5%, but now it may as well be near zero.  Like many other P2P funds we are starting to inflows into our cozy little boutique.

What makes us sceptical at Bondora is the way Bondora treats non-performing loans.  At Prosper and the Lending Club a non-performing loan is one that is more than 120 days late paying.  Those are charged off.  Gone. Goodbye.  Nice knowing you.  That's the consumer loan market for you.  It's a numbers game.  On average about 1.5% of class A consumer loans become delinquent more than 120 days.  With high risk G loans the figure is more like 15% - 20%. 

Bondora has a completely different approach.  When Bondora borrowers stop paying Bondora takes a friendly, engaged, active approach and works with the consumer to reschedule the debt. When the workout and rescheduling action fails Bondora can take legal steps and obtain what is called  "Execution."  This is common throughout Europe and there is an army of legal practictioners who are empowered by courts to force debtors to sell assets.  In many cases Executors can get bailiffs and seize assets or garnish wages.  The threat of execution sends shivers down a debtor's spine so many debtors will gladly sign on to ammended repayment schedules.

So what is the real performance of the rounding error of a portfolio I keep at Bondora?  Tough to say!  The headline Bondora trumpets is that its lenders are making 17%.  But I think the reality is very different.  If I were to write off the amount of my Bondora loan portfolio that is rescheduled or more than 120 days late, my return to date would be less than 2% to date.

The truth is probably somewhere in the middle.  When I find out for sure I'll let you know.

Results from our Bondora Experimental Portfolio



2014 2015 9M
Pre-charge off return 19.0% 3.1%
After charge-off return 14.0% -0.5%

Prosper - Delivering Good Results

New management took over at Prosper last year and in our view the results are positive.  Prosper re-engineered its credit model and is delivering results consistent with what is indicated by the risk ratings.  For me  as an investment manager this is important.  I need to know what I can expect from a pool of A loans and what I can expect from a pool of C loans.

Our strategy at Prosper has been to focus on the higher quality ranges of loans in the B and C category.  These have yields between 8% and 12% typically and I can usually expect 6% - 10%.

 

2014 2015 9M
Pre-charge off return 12.1% 8.2%
After charge-off return 10.6% 5.5%


The Bottom Line

P2P loans give investors access to an asset class that has traditionally been the domain of banks and finance companies.  The return prospects are certainly compelling.  At the same time, caution is required. Each platform presents its results different and each platform has different lending standards. Diversify risk among loans and among platforms.

If you want to know more about our Lending Fund, click here!





















Friday, November 20, 2015

The Sym Philosphy on Consumer Loan Selection








Welcome to my P2P lending blog!  When my colleagues asked me to begin writing a P2P blog my first instinct was to refuse.  Volumes have already been written on the subject and an ever growing number of people are devoting their careers to following the P2P lending industry.  I am reminded of the California gold rush and I find no small irony in the fact that the two largest P2P lenders in the world today - Prosper and Lending Club, were founded in California.

But having managed a P2P Fund over the past two year and having reviewied dozends of platforms for potential investment I think now there is far more to say than has been said. P2P platforms come in all shapes and sizes.

One way to classify P2P platforms is by whether the platforms focus on consumer loans or business loans. Consumers as a group behave differently than businesses as a group. Here are some of the rules when I look at consumer-based P2P platforms :

1. The risk/reward curve flattens, perhaps even turns downward.  What does this mean in practice? It means there's no real good reason to select pools of higher risk class D and E loans.  You get no real pickup in yield but the likelihood of default dramatically increases.

2. High quality ranking (i.e. A), does not necessarily mean most likely to repay.  In practice, the default rates I've observed with my "A" quality loans has been actually higher than in my "B" quality loans.

3. Watch the DTI - Debt to income ratio is an important item.  It measures the amount of the consumer's monthly debt payment to the consumer's monthly income. The higher the DTI, the lower the consumer's disposable income, and the greater is the liklihood that the conusmer will have difficulty with loan installments.

4. Short term doesn't necessarily mean lower risk - On the one hand, it's true that more things can go wrong in the long run than in the short run.  On the other hand, all else equal, the consumer borrower with a five year term will have a lower DTI than a consumer borrowing with a three year DTI.

5. Jobs matter - Certain types of jobs are inherently more stable and more secure than other types of jobs. For example, civil servants, university professors, police officers, fire fighters, accountants, doctors, lawyers and medical technicians have either highly specific skill sets or benefit from built-in job security.

6. Don't judge a book by its cover.  For example, many "A" loans are actually "B" loans, but due to the platform credit scoring system are graded "A."  At the same time, many "D", "E" or "F" actually have better credit fundamentals than the grade indicates.  They are bargains.  They offer a relatively high rate of interest, coupled with a relatively low probability of default.

7. Platform lending criteria are extremely important. The story of Prosper and Lending Club reminds me of the Charles Dickens' Tale of Two Cities.  Both platforms started at about the same time.  However, in the early years Prosper had a consistently poor lending model.  Investors experienced poor returns and returns that were not consistent with the rated credit quality.  Lending Club in contrast, delivered solid returns.  In recent years Prosper has signficantly improved its credit process.  How you do you judge a platform's lending criteria?  Firstly, you have to look at the returns over time.  This is why I almost never invest in platforms with a short operating history.  Secondly you have to ask questions of platform management and read the platform materials carefully.  Quality platforms will disclose their credit statistics transparently and will document their credit procedures.

8. Pay attention to credit history. Platforms should report credit bureau information on the conusmer borrowers.  You can see history of missed payments (delinquencies) and in the US, "public filings," meaning that the consumer had filed for bankruptcy and debt relief.  One school of thought is that the conusmer has learned a hard lesson and going forward will manage credit much better.  This is in part why E and F loans can perform better.  Many of the conusmers in this category understand well the need to improve their credit scores.  On the other hand, many of these consumers have unstable credit profiles.  I tend to avoid the lower ranking loans and I almost never buy loans when I see more than 1 or 2 delinquencies in the last 10 years.

9. It's a numbers game. The conusmer loan business is driven mainly by statistics.  Lenders have a limited set of information and they use highly automated processes.  Credit decisions are made by computers based on statistical banking models.  Every lender expects there will be a certain number of bad loans in each portfolio.  The key to success is that the lender is receiving a rate of interest that compensatest for the defaults.  So for example, each borrower pays 10%.  Each year 2 of each 100 loans goes bad (i.e. a 2% default rate).  Using simple math, the lender generates 8% per annum return. The important thing is that the lender should have a widely diversified portfolio so the lender's return is driven not by the performance of individual consumers, but by the statistics of the overall pool.  The more loans that are in the pool, the better. For this reason many platforms enable investors to take advantage of automated filtering tools that basically enable investors to simply "buy the index."

Peer to peer loans available on quality platforms such as Lending Club and Prosper enable many investors to gain access to an asset class that over many years has served banks well. The key risk for investors is that the P2P platform changes its credit processes over time and fails to deliver returns consistent with the estimated risk level.  Pay close attention to platform performance, diversify your portfolio.  Spread your investments among several platforms.  Or better still - find a good P2P fund.  More and more of them are coming to market all the time.

Note:  Your money is at risk whenever you invest in P2P loans, so invest carefully ask questions and invest only what you can afford to lose.  Returns from P2P loan pools may vary widely over time, depending on macro economic conditions. 

Feel free to e-mail msonenshine@symfoniecapital.com if you have questions or concerns.